The second-hand marketplace Users Express Anger Regarding Size Modifications
Shoppers are voicing their frustration due to a modification that led to listings displaying inaccurate size information.
This online marketplace has revised its size classifications for female and kids' apparel without notifying all users about the change.
Online Platforms Response
Numerous buyers and vendors have taken to social media saying Vinted listings now show an altered size classification than originally posted due to the recalibration.
The company said the new system was more in line with similar services.
They have suggested members to review their products and update the measurements by hand when needed, which has left users frustrated.
Sizing System Updates
Before the change, the sizes had both numerical and alphabetical indicators, such as S/8 or M/10.
The new system has a letter with a size spectrum such as S/UK 8-10.
For certain items, the size labels have been reassigned - such as a large size was previously a 12 but now shows as UK 16-18.
User Accounts
One content creator, who makes TikTok content about plus-size fashion, said the change "makes both selling and buying harder".
"Few clothing companies classify XL as 20-22," which is what Vinted now does.
Stephanie Gallen, from Glasgow, stated items she posted featuring size 14 markings were showing in the marketplace as larger sizing 20-22.
"If buyers measuring 20-22 acquire them they're going to be very disappointed," she said.
Required Changes
Charlotte Lunn, based in Derby, stated she felt frustrated by the change as she had to manually change the sizing for "all her products".
"Personally, this is quite irritating, as I'm chronically ill and Vinted sales have been crucial after experiencing income reduction," she explained.
Marketplace Information
The service features exceeding 100 million members, with 18 million British users.
It has proved a popular alternative compared to resale services such as eBay and Depop.
This is not the initial instance when a surprising modification on the platform has faced criticism: last year, the service retracted a modification regarding delivery choices due to shopper criticism.
